Guest Service Supervisor
Canton, NY
About the Property
Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY.
With easy access off of Route 11, this 98 room property is surrounded by a championship golf course and groomed cross-country ski trails Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here ot serve you. Our friendly staff, personalized service, and meeting spaces make this an ideal location for any special event.
The commitment, attitude, and performance of our team members drive the success of our hotel. Our South Side boutique hotel takes on this challenging task to achieve a high level of client and guest satisfaction every day. This requires building an enthusiastic team of high-performing individuals to fill a wide variety of positions to provide exceptional service, from the heart. We seek qualified candidates who share our values and the desire to create a warm and professional hospitality environment.
Thank you for your interest in our available positions. Please complete the employment form below and share with us a little bit more about yourself.
Job Description
Skills Required:
Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.
Experience / Education:
Minimum of 2 years prior customer service experience preferred; general knowledge of bookkeeping and audit procedures helpful; high school diploma or equivalent combination of education and work experience.
Physical Demands:
This is a physically demanding job that requires extended periods of walking, standing and occasional lifting of up to 50 pounds (computer paper, guest luggage etc.). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location
Best Western University Inn
90 E. Main Street
Canton NY, 13617
315-386-8522
Job Overview
TITLE:
DEPARTMENT: Front Office
FT/PT: Part Time
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