Guest Service Representative
Nashua, NH
About the Property
The Hampton Inn by Hilton Nashua consistently has clean rooms, award-winning customer service, and offers a free hot breakfast creating real value for guests that are willing to pay a little more. Our guests who are looking to enjoy a little down time, love our salt-water pool and hot tub to play and relax in. Our Hampton Inn by Hilton is a preferred choice to our guests because they know we love having them here.
We have been a staple in the Nashua community since our opening in 2009. In our 10 years, we have earned four Circle of Excellence and two LightHouse Awards from Hilton as being one of the top Hampton Inn by Hiltons in the United States. In early 2019, we underwent a partial guest room renovation replacing all carpet, wallpaper, and desk chairs. Our team lives by our core values, Fun, Concern for Others, Trust, Accountability, and Continuous Improvement. We focus on career development and promotion – people are at the core of everything we do. If you are looking for a career, and not just a job, you may have found the right place for you!
Requirements for applicants looking to work at the Hampton Inn Nashua are simple, you need to be a team player, willing to have fun on the job, and be all in on creating the best customer service in New Hampshire. Benefits for all team members are discounts at other Olympia Hotel Management properties and Hilton Hotels, amazing opportunities for cross-training in different departments, career development, extensive training, and, of course, a happy management team always displaying a smile. Full-Time team members will get additional benefits up to and including Health, Dental, Vision, Paid Time Off, and Holiday pay.
If you would like to join our team or would like to learn more about us, feel free to fill out an online application or visit us at the Hampton Inn by Hilton Nashua, 407 Amherst Street, Nashua, NH 03063. We are located off Exit 8 on Route 3. We are an easy 20 minutes commute from the Merrimack/Bedford/Manchester area and only 25 minutes from Lowell.
Job Description
Skills Required:
Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.
Experience / Education:
Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.
Physical Demands:
This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible individuals to perform essential functions. (See Physical Requirements section for detailed information).
Location
Hampton Inn Nashua
407 Amherst Street
Nashua NH, 03063
(+1) 603-883-5333
Job Overview
TITLE: Guest Service Representative
DEPARTMENT: Front Office
FT/PT: Full Time
RATE OF PAY: $16 per hour
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