Guest Service Representative
Portland, ME
About the Property
A top-rated, an award-winning hotel, we strive to not only sustain our excellent reputation but to further elevate it! As Portland’s closest hotel to the bustling waterfront, our busy location provides consistent hours year-round and offers great perks like Hilton hotel discounts around the work, free parking, opportunities to join engaged committees within our hotel, and bonus programs for employees who provide great service and stand out with our guests.
Our diverse team is built with people who demonstrate high levels of customer service, communicate effectively with guests and team members, and follow instructions. We look for new candidates who have the ability to learn quickly, pay attention to the detail, and maintain composure when working under pressure. We believe in promoting internal candidates, as evidenced by our management & supervisory team members who worked hard to take their careers to the next level.
To join our team, please complete the employment form below.
Job Description
Skills Required:
Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.
Experience / Education:
Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.
Physical Demands:
This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions. (See Physical Requirements section for detailed information).
Location
Hilton Garden Inn Portland Downtown
65 Commercial Street
Portland ME, 04101
(+1) 207-780-9688
Job Overview
TITLE: Guest Service Representative
DEPARTMENT: Front Office
FT/PT: Part Time
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To apply for this job, please use the form below