Guest Service Representative
Portsmouth, NH

About the Property

The Howard Johnson Portsmouth offers fresh insight into the world of hospitality. Our family-like work environment with coworkers who go above and beyond, make the Howard Johnson Portsmouth an enjoyable place to be. Our management team encourages a down to earth environment with an open door policy. We create an environment with flexible scheduling and personally tailored training to allow our customer-centric employees to exceed.

Formally known as America's Best Inn, we rebranded as Howard Johnson Portsmouth in 2017 with a complete guestroom refresh and systems update. Portsmouth is a booming market for leisure and business with consistent additions to the business district of downtown Portsmouth.

Our customers are our number one priority here at HOJO’s. We require that anyone joining our team have quality customer service skills and we expect our guests to always receive above and beyond service from all members of our team. In order to do this, members of our team must have great attention to detail, outstanding positive attitude, and strive to continuously improve their skills and the services we provide.

We offer competitive pay and flexible work hours flexible schedules, to accommodate our team members needs while being mindful of the hotel and guest needs. In addition, we also offer benefits such as discounted rates at Wyndham Hotel properties as well as management owned and operated hotels.

With our property being located at the Portsmouth traffic circle, all our employees and guests have easy access from the highway to our property. Whether you’re coming from route 16, Interstate 95 or route 1, all roads lead to us. Our location makes recommending dining, shopping, and entertainment a breeze as we are less than a mile from the heart of downtown Portsmouth. Whether guests are looking to go to a great concert or festival, eat seafood, or shop at locally owned stores, downtown Portsmouth has it all.

If you would like to join our team, please complete the employment form below.


Job Description

Skills Required:

Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.


Experience / Education:     

Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.


Physical Demands:

This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  (See Physical Requirements section for detailed information).


Howard Johnson by Wyndham Portsmouth logo


Howard Johnson by Wyndham Portsmouth
383 Woodbury Ave
Portsmouth NH, 03801

Job Overview

TITLE: Guest Service Representative
DEPARTMENT: Front Office
FT/PT: Part Time

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