Guest Service Representative
Westlake, OH

About the Property

The Hyatt Place Crocker Park anchors the award-winning Crocker Park lifestyle development, featuring townhomes, apartments, retail, dining, and commercial office buildings. By joining our team, you are at the center of it all! Thoughtful, personalized, and attentive style drives us to provide award-winning, Hyatt Place Hotel of the Year, service.

Fun is our favorite value that we live by each day. By balancing the human need of enjoying the environment we work with ensuring we professionally take care of ourselves and each other, we create a positive, caring and service-minded culture that is felt by every guest that comes through our building and keeps coming back.  

To become a part of our awesome team, please complete the employment form below and share a bit about yourself with us and why you would thrive in our hotel.

Job Description

Skills Required:

Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.


Experience / Education:     

Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.


Physical Demands:

This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  (See Physical Requirements section for detailed information).


Hyatt Place Crocker Park logo


Hyatt Place Crocker Park
2020 Crocker Road Westlake
Westlake OH, 44145

Job Overview

TITLE: Guest Service Representative
DEPARTMENT: Front Office
FT/PT: Full Time

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