About the Property
Where “Luxury Comes Naturally.” Inn by the Sea, Southern Maine’s premier oceanfront resort noted for its authentic service, inspiring accommodations tailored to families, pet travel, and business clientele have been in business for 34 successful years. Our winning recipe is our people, who consistently provide an approachable service and working environment.
With dedicated focus on all things local and environmentally responsible programming, ranging from authentic culinary experiences that delight to celebrating wellness in our award-winning spa, Inn by the Sea is the perfect choice for both the experiential driven traveler and for those seeking employment in a world-class environment.
We are always looking for people to join an award winning team! Our success and national recognition as a leading coastal resort property are driven by the participation, commitment, and performance of our valued team members. Ranging from one to nearly thirty years’ service, our team brings tremendous value through their shared experiences and dedicated tenure. The inn’s team efforts are noted annually on many prestigious listings such as landing a spot on the Travel + Leisure top 100 hotels in the world, Conde Nast Traveler’s best coastal resort, and upholding the esteemed AAA Four Diamond award – to name a few.
Achieving high levels of guest satisfaction coupled with strong financial performance is a challenging task requiring qualified and talented associates in a wide variety of positions. We are seeking highly motivated, qualified candidates who embrace an “inn-keeping” approach to service culture and can live our company values - Fun, Concern for Others, Trust, Accountability and Continuous Improvement. Our values are at the center of everything we do. We use them to make decisions and chart our course on a daily basis.
We look forward to learning more about you and thank you again for your interest in employment with Inn by the Sea!
Job Duties and Responsibilities:
- Maintain a valid driver’s license; report all “moving” violations to the GM within 7 days of the violation
- Safely Operate guest and visitor vehicles – park and retrieve upon request
- Assist guests with luggage handling (ability to safely lift up to 50 lbs)
- Sweep and keep car port area neat and clean, wipe finger prints off entrance doors and windows, empty trash as needed
- Assist guest and patrons with information and directions to local venues, restaurant’s etc. (Knowledgeable of restaurants and local attractions)
- Assist guest with making alternate transportation reservations (i.e. calling/hailing a cab/taxi)
- Escort employees to their vehicles after hours, ensure vehicles are locked
- Report any mechanical defects of vehicle to Guest Service Manager/General Manager
(Note: a requirement of this position is to report all “moving” violations to the GM within 7 days of the violation)
Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; possess and maintain a driving record that meets Olympia Hotel Management’s Driver Evaluation Criteria in order to drive the hotel van
Experience / Education:
Previous valet experience is preferred; minimum of 1 year of driving with a valid Driver’s License; must maintain a valid driver’s license and comply with our DMV guidelines; (You may request a copy of the DMV guidelines from your General Manager at any time.) Previous experience driving a van is preferred. Experience in guest service and/or working with the public is helpful; high school diploma and/or equivalent work experience
90 Day performance review, on-going feedback from supervisor, attendance, productivity, feedback from others, Guest Response scores, etc.
This is a physically demanding job that requires extended periods of walking, standing, bending, and lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To apply for this job, please use the form below