Executive Housekeeper
Aurora, CO

About the Property

The Benson Hotel and Faculty Club, opening in early 2023, fuses traditional nature with serene modernism. Locally immersed and globally inspired, where our heartfelt promise to community sets the tone of honest camaraderie. Aurora’s newest boutique hotel, The Benson Hotel and Faculty Club, salutes the spirit of the west – a land where business leaders, global thinkers, conversationalists, students and teachers, writers and artists, surveyors, and inventors embrace innovation. Where new discoveries are sought after.

 

Job Description

Skills  Required

Core Skills:

  • Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
  • Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
  • People Skills – ability to collaborate, create rapport, and work effectively with others
  • Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing
  • Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
  • Judgment & Discretion – appropriately handle confidential and sensitive information
  • Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision
  • Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs
  • Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
  • Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
  • Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
  • Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Technical Skills:

  • Possess knowledge of appropriate and safe selection and use of cleaning equipment and chemicals for a variety of purposes
  • Understands the operation of all guest room features i.e., HVAC units, thermostats, fireplace (where applicable, shower, windows, etc.

Experience / Education:        

Experience as a room attendant and 2 plus years’ of supervisory experience required, management or previous supervisory experience preferred; inventory management experience preferred; high school diploma and/or equivalent work experience; bilingual in Spanish is a plus.

Physical Demands:

Work is performed in a hotel environment. This position is physically demanding as it requires extended periods of walking, standing, bending, and lifting up to 50 pounds; moderate computer keying using both hands, and viewing material on a computer screen.   Requires flexible working hours including nights and weekends; extended workdays may be required to accomplish tasks and meet workload demands during peak periods.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Benson Hotel & Faculty Club logo

Location

The Benson Hotel & Faculty Club
13025 East Montview Boulevard
Aurora CO, 80045

Job Overview

TITLE: Executive Housekeeper
DEPARTMENT: Housekeeping
FT/PT: Part Time

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