Sales Coordinator
Gorham, NH

 

About the Property

At the newly opened The Glen House Hotel, our guests experience authentic New England with majestic mountain views of Mount Washington and the Presidential Range. Our hotel features 68 guestrooms with amenities our guests expect and need such as a spacious lobby, heated indoor saltwater pool, fitness center, and a full-service restaurant and tavern, The Notch Grille. Situated on the campus of the Mount Washington Auto Road and Great Glen Trails, The Glen House is a four-season destination offering guests access to walking trails, hiking, biking, snowshoeing, cross country skiing, drive yourself and guided tours, and so much more. The Glen House is a proud recipient of the Gold level certification in the NH Green Hospitality Program.

 

We pride ourselves on our unique “team friendly” approach to employment.  We celebrate and understand the value of each and every player and the role they play in our day to day operations. We are dedicated to living our core values every day, which guide us in anticipating our guest and team member needs while exceeding expectations.

 

We invite you to join our team by completing the employment form below.

Job Description

Skills Required:         

  • Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
  • People Skills – ability to collaborate, create rapport, and work effectively with others
  • Communication Skills – ability to effectively listen & communicate professionally
  • Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
  • Organizational & Time Management Skills – ability to appropriately manage time to meet job demands, prioritize, follow through, and work efficiently with limited supervision
  • Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs
  • Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
  • Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
  • Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency

Technical Skills:

  • Strong sales & relationship management skills
  • Strong aptitude in working with numbers and comprehending Excel spreadsheets
  • Keyboarding and general office administration skills
  • fdc experience or similar sales software needed.

Experience / Education:        

Sales and/or hotel experience preferred; high school diploma and/or equivalent work experience; Delphi.fdc a plus.

 

Physical Demands:

Work is performed in a hotel environment; this position requires extended periods of walking, standing, bending, and lifting up to 50 pounds.  Frequent computer keying using both hands, and viewing material on a computer screen.  Working at a desk, viewing spreadsheets and other written material.  (PDC is physically demanding, requiring extended periods of walking and standing.) Flexible work hours may require an occasional night or weekend.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The Glen House logo

Location

The Glen House
979 NH Rt 16
Gorham NH, 03581
603-466-3420

Job Overview

TITLE: Sales Coordinator
DEPARTMENT: Sales & Marketing
FT/PT: Part Time

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