Guest Service Representative
Boston, MA

About the Property

We are inspired by the great city of Boston, and the innovative spirit of its people. We are one of a kind and we don’t take no for an answer.

Breaking the norm is our norm and it starts when you walk through our doors. Our lobby bleeds Boston with a 65ft masterwork in spray paint that wraps the lobby’s interior by world renowned artist Tristan Eaton. But we didn’t stop there. At every turn, from check-in to check-out, you’ll find a piece of Boston’s history that inspires the energy of the city we love today.

We offer modern accommodations, in the best neighborhood, where every visit is an experience that leaves you inspired and ready to take on the world.

Thank you for your interest in our available positions. Please complete the employment form below and share with us a little bit more about yourself.

 

Job Description

Skills Required:

Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.

Experience / Education:     

Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.

Physical Demands:

This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.

The Revolution Hotel logo

Location

The Revolution Hotel
40 Berkeley Street
Boston MA, 02116
617-848-9200

Job Overview

TITLE: Guest Service Representative
DEPARTMENT: Front Office
FT/PT: Full Time

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