Guest Service Representative
About the Property
At the newly opened The Glen House Hotel, our guests experience authentic New England with majestic mountain views of Mount Washington and the Presidential Range. Our hotel features 68 guestrooms with amenities our guests expect and need such as a spacious lobby, heated indoor saltwater pool, fitness center, and a full-service restaurant and tavern, The Notch Grille. Situated on the campus of the Mount Washington Auto Road and Great Glen Trails, The Glen House is a four-season destination offering guests access to walking trails, hiking, biking, snowshoeing, cross country skiing, drive yourself and guided tours, and so much more. The Glen House is a proud recipient of the Gold level certification in the NH Green Hospitality Program.
We pride ourselves on our unique “team friendly” approach to employment. We celebrate and understand the value of each and every player and the role they play in our day to day operations. We are dedicated to living our core values every day, which guide us in anticipating our guest and team member needs while exceeding expectations.
We invite you to join our team by completing the employment form below.
Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.
Experience / Education:
Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.
This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (See Physical Requirements section for detailed information).
The Glen House
979 NH Rt 16
Gorham NH, 03581
TITLE: Guest Service Representative
DEPARTMENT: Front Office
FT/PT: Part Time
To apply for this job, please use the form below